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Terms of service

Terms of Service

These terms explain the rules for using Talivia, including accounts, subscriptions, website tracking, payment attribution, integrations, acceptable use, and data responsibilities.

Last updated: July 8, 2026

Use Talivia lawfully

You are responsible for your websites, visitor notices, consent choices, and the data you send into Talivia.

Revenue is analytics

Talivia helps attribute payments and estimate revenue by source, page, and query. It is not accounting, tax, or financial advice.

You control integrations

Stripe, Google Search Console, crypto, and other providers remain third-party services. You authorize Talivia only when you connect them.

1. Agreement

These Terms of Service are a legal agreement between you and Talivia. By creating an account, installing the Talivia script, connecting an integration, or using the service, you agree to these terms.

If you use Talivia for a company or client, you confirm that you have authority to accept these terms for that organization.

2. What Talivia provides

Talivia is a website analytics and revenue attribution service. It helps customers understand visitors, sessions, sources, campaigns, pages, events, payments, refunds, and attribution gaps.

Talivia may include dashboards, tracking scripts, APIs, payment provider integrations, Google Search Console imports, team access, diagnostics, and reports. Features can change as the product develops.

Key point: Talivia reports are product analytics. Estimated revenue by Google query or other modeled fields should be treated as directional, not as exact accounting records.

3. Accounts and access

  • You must provide accurate account information and keep it up to date.
  • You are responsible for all activity under your account and invited members.
  • You must protect login links, credentials, API keys, and integration access.
  • Website owners can invite viewers or members. The website owner remains responsible for access decisions and data shared with team members.

4. Subscriptions, trials, and payment

Talivia may offer a free trial. After the trial, continued access may require an active paid subscription or another paid plan shown on the pricing or checkout page.

Fees, billing period, taxes, supported payment methods, and renewal details are shown at checkout or in account settings. Payment may be processed by third-party providers such as Stripe, crypto payment providers, or other processors we support.

You can cancel future renewals from account settings where available or by contacting us. Unless required by law or stated at checkout, payments already made are not automatically refundable. Crypto payments may be final because of the way blockchain transfers work.

If payment fails, a trial expires, or a subscription is not active, Talivia may limit dashboard access, pause tracking, restrict integrations, or delete inactive data after reasonable notice.

5. Website tracking and customer data

When you install Talivia on a website, you are responsible for the website, the tracking configuration, and the data sent to Talivia.

  • Do not send data you do not have the right to collect or process.
  • Do not intentionally send sensitive personal information to Talivia.
  • Provide visitor notices, cookie banners, consent flows, and opt-out choices when required by law.
  • Make sure your use of Talivia matches your own privacy policy and agreements with customers or visitors.

6. Integrations

Talivia can connect to third-party services such as Stripe and Google Search Console. When you connect an integration, you authorize Talivia to access and process the data needed to provide the feature.

For Stripe or payment provider integrations, you are responsible for using restricted keys, correct webhook permissions, and metadata needed to connect payments to sessions.

For Google Search Console, Talivia uses read-only access to import query and page performance. If multiple properties match a website, you are responsible for choosing the correct property.

You may disconnect integrations from settings when supported. Disconnecting an integration can stop future imports and may remove or preserve existing imported data depending on the feature and operational requirements.

7. Acceptable use

  • Do not use Talivia to break the law or violate another person's rights.
  • Do not attack, scan, overload, reverse engineer, or disrupt Talivia.
  • Do not try to access accounts, websites, or data you are not allowed to access.
  • Do not upload malware, abusive content, or misleading integration data.
  • Do not resell Talivia or expose Talivia dashboards as a competing service without permission.

8. Ownership

You retain ownership of your websites, customer data, visitor data, payment data, and content you submit to Talivia. You grant Talivia the limited rights needed to host, process, analyze, display, secure, and support that data as part of the service.

Talivia owns the service, software, design, trademarks, documentation, and product improvements. You may not copy or reuse Talivia branding or proprietary materials without permission.

9. Third-party services

Third-party services are controlled by their own providers. Talivia is not responsible for outages, policy changes, errors, deleted data, account restrictions, API limits, fees, or security issues caused by third-party providers.

10. Availability and changes

We work to keep Talivia reliable, but the service may be unavailable during maintenance, incidents, deployments, provider outages, or events outside our control.

We may add, remove, rename, or change features. We may also limit or suspend accounts that create security, legal, billing, or operational risk.

11. Privacy

Our Privacy Policy explains how Talivia collects, uses, stores, and protects information. By using Talivia, you also agree to our privacy practices.

12. Disclaimers

Talivia is provided "as is" and "as available" to the fullest extent permitted by law. We do not promise that reports will be uninterrupted, error-free, complete, or suitable for every business decision. Talivia does not provide legal, tax, accounting, investment, or financial advice.

13. Limitation of liability

To the fullest extent permitted by law, Talivia will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or integration failures. Our total liability for any claim is limited to the amount you paid Talivia for the service during the three months before the event giving rise to the claim.

14. Indemnity

You agree to defend and hold Talivia harmless from claims, damages, liabilities, and expenses that arise from your websites, your data, your integrations, your violation of these terms, or your unlawful use of the service.

15. Termination

You may stop using Talivia at any time. We may suspend or terminate access if you violate these terms, create risk for the service, fail to pay, or use Talivia in a way that could harm us, users, visitors, providers, or third parties.

16. Changes to these terms

We may update these terms as Talivia changes. If a change is material, we will take reasonable steps to notify users, such as posting the updated terms or sending an account email. Continued use after changes means you accept the updated terms.

17. Governing law

These Terms are governed by the laws of Dubai, United Arab Emirates, excluding conflict of law rules, unless mandatory law in your location requires a different rule.

Questions

Contact us at support@talivia.com if you have questions about these terms, privacy, data deletion, or account access.

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